Digital Agenda for Europe

To promote awareness and knowledge exchange on EU Digital Agenda, e-Government Center continues the series of interviews and presentations about Digital Agenda for Europe and best e-Government practices from the EU member states.

In this context we present you Francisco Garcia Moran that will tell us more about EU experience

What are the key objectives of the Digital Agenda for Europe and the EU e-Governament Action Plan and what is the European Commission doing to advance in its implementation

The objective of this Agenda is to chart a course to maximise the social and economic potential of ICT, most notably the internet, a vital medium of economic and societal activity for:

  • doing business
  • working, playing
  • communicating and expressing ourselves freely

Leading to innovation, economic growth and improvements in daily life for both citizens and businesses.

dsafsdThe potential of ICT can be mobilized through a well-functioning virtuous cycle of activity. Attractive content and services need to be made available in an interoperable and borderless internet environment.

This stimulates demand for higher speeds and capacity, which in turn creates the business case for investments in faster networks. The deployment and take-up of faster networks in turn opens the way for innovative services exploiting higher speeds.

This process is illustrated in the outer ring of Figure 1.



7  most significant obstacles that undermine efforts to exploit ITC:

  • Fragmented digital markets
  • Lack of interoperability
  • Rising cybercrime and risk of low trust in networks
  • Lack of investment in networks
  • Insufficient research and innovation efforts
  • Lack of digital literacy and skills
  • Missed opportunities in addressing societal challenges

The Digital Agenda for Europe frames its key actions around the need to systematically tackle these seven problem areas, which as a horizontal initiative spans, the three growth dimensions set out in Europe 2020.

The European eGovernment Action Plan 2011-2015  (Harnessing ICT to promote smart, sustainable & innovative Government)

The Digital Agenda for Europe  sets eGovernment within a comprehensive set of measures aimed at exploiting the benefits of information and communication technologies (ICT) across Europe.

The implementation of the first European eGovernment Action Plan  saw governments across all Member States exchange good practice, and resulted in a number of large-scale pilot projects which are developing concrete solutions for rolling out cross-border eGovernment services.

EU-wide electronic identity systems are coming into existence, which will enable people to access public services electronically across the EU .

The Commission is therefore proposing a second eGovernment Action Plan which aims to realise the ambitious vision contained in the declaration made at the 5th Ministerial eGovernment Conference (the ‘Malmö Declaration’ ), which was also supported by industry and by a citizens’ panel .

According to this ambitious vision, by 2015 European public administrations will be “recognised for being open, flexible and collaborative in their relations with citizens and businesses. They use eGovernment to increase their efficiency and effectiveness and to constantly improve public services in a way that caters for user’s different needs and maximises public value, thus supporting the transition of Europe to a leading knowledge- based economy.”

Governments need to provide better public services with fewer resources. Each of the political priorities identified in Malmö, works towards that aim.

This Action Plan contributes towards fulfilling two key objectives of the Digital Agenda for Europe, in particular :



One of the major activities in the EU eGovernment Agenda is related to what is called the Large Scale Projects (LSPs). They are developed under the motto


The LSPs have been developed and run under the ICT Policy Support Programme in five main areas:

  • eID
  • eProcurement
  • eBusiness
  • eHealth
  • eJustice

Seven LSPs are piloting a number of solutions, or building blocks, that enable cross-border digital services in the above-mentioned policy areas.


These solutions are bringing down the digital borders in Europe, many years after the physical barriers were already removed.

Cloud Computing

In September 2012, the European Commission adopted a strategy for “Unleashing the Potential of Cloud Computing in Europe”.

The strategy outlines actions to deliver a net gain of 2.5 million new European jobs, and an annual boost of €160 billion to the European Union GDP (around 1%), by 2020. The strategy is designed to speed up and increase the use of cloud computing across all economic sectors.

The strategy includes three key actions:

1. Safe and Fair Contract Terms and Conditions

–    providing contractual parties with a uniform set of rules

The aim of the cloud computing strategy is to develop model contract terms that would regulate issues not covered by the Common European Sales Law such as:

  • data preservation after termination of the contract,
  • data disclosure and integrity,
  • data location and transfer,
  • ownership of the data,
  • direct and indirect liability change of service by cloud providers and subcontracting.

2. Cutting through the Jungle of Standards

Cutting through the jungle of technical standards so that cloud users enjoy interoperability, data portability and reversibility is one of the aims of the strategy.

3. Establishing a European Cloud Partnership

The European Cloud Partnership (ECP) brings together industry experts and public sector users to work on common procurement requirements for cloud computing in an open and fully transparent way.

Key priority projects of the EC to to promote mobility of EU citizens in the EU Digital Market.

Citizens of Europe should be able to move and reside freely across Europe. In this area Member States and the Commission will work together to develop services for increasing the mobility of people who want to move between European countries for e.g. study, work, health care, residence and/or retirement.

The envisaged actions should ensure the development of interoperable services enabling citizens to communicate, perform transactions, and send and receive electronic documents and information to and from public administrations across the EU. These will allow for delivering secure cross-border exchange and safe storage of electronic information (eDelivery of documents and information).

Comment on Moldova’s efforts to catch up through Mobile eID, MCloud Platform, MPay – electronic payment gateway, Interoperability Platform.

“I can only congratulate the CGE and the political authorities for the actions carried out up to now, setting the basis for the rapid development of digital services”

Mobile eID was the first strategic choice and an important enabler for the deployment of eGovernment services. If citizens cannot be identified and authenticated properly, no real electronic service, other than the primitive publishing information or downloading forms, can be provided.

The public sector MCloud has been set up with those objectives in mind and is gradually gathering interest among the government organizations and agencies.

Facilitating the electronic payment of taxes can contribute to overcome the problems mentioned above. The MPay platform, developed in collaboration with the telecom companies and the banks, is the right answer to the problem and again using the mobile to facilitate payments is the best approach since it has become pervasive.

eGovernment services are seldom the result of processes carried out by a single administrative organization. They have to be, from the point of view of the users, seamless and crossing the organizational borders.

The Interoperability Platform is the right answer to the challenge mentioned above.


With an experience of than 30 years working on IT, IT infrastructure and IT solutions related fields, Francisco García Morán holds now the position of European Commission’s Chief IT Advisor at European Commission.

Francisco García Morán hods a Degree in Mathematics “Numerical Analysis and Applied Statistics”, University of Sevilla, Spain Degree in Computer Science, Polytechnic University of Madrid “Spain”, Oct.77 to June 81. He joined the European Commission (EC) in November 1986.

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